Contact AfriImports
Have questions or need assistance? Our team is ready to provide youwith the support you need for all your importing needs.
Get In Touch
Reach out to us through any of these channels and our team will be happy to assist you with your importing needs.
Email Us
Our team will respond within 24 hours
hello@afriimports.co.ke
Call Us
Mon-Fri from 8am to 5pm
+254 712 345 678
Visit Us
Nairobi, Kenya
Westlands Business Park, 4th Floor
Live Chat
Available 24/7
Start a conversation now
Get In Touch
We'd love to hear from you. Fill out the form below and our team will get back to you as soon as possible.
Visit Our Locations
Stop by one of our offices to meet with our team in person. We're always happy to help with your importing needs.
Frequently Asked Questions
Find answers to common questions about our import services. If you don't see what you're looking for, please contact us directly.
We typically process new import requests within 24-48 hours. Once approved, the timeframe for delivery depends on the product type, origin country, and shipping method selected. Our dashboard provides real-time updates on your import status.
AfriImports supports a wide range of product categories including electronics, clothing, machinery, auto parts, furniture, and more. Some restrictions apply for regulated goods like pharmaceuticals, chemicals, and certain food items. Contact our team for specific inquiries.
Our pricing is transparent with no hidden fees. We charge a service fee based on the total value of your import, plus the actual shipping and customs clearance costs. You can get a detailed quote using our calculator before committing to any purchase.
Yes, we handle all aspects of customs clearance as part of our service. Our team of experts ensures proper documentation, duty payments, and compliance with Kenyan import regulations. This saves you time and reduces the risk of delays or penalties.
All shipments through AfriImports include basic insurance coverage. If your goods are damaged during transit, please report it within 48 hours of delivery, and our claims department will process your case. We recommend premium insurance for high-value imports.
Still have questions?
Our customer support team is available 24/7 to answer any questions you might have about importing with AfriImports.
Ready to start importing withconfidence?
Join thousands of Kenyans who trust AfriImports for seamless, transparent, and reliable importing services.